Our Money Back Guarantee 

29.07.21 12:00 AM By Taylor

As founder and CEO of Millennial Assistants, I know how important it is to be able to rely on the people you work with to successfully complete the tasks that you assign to them. I understand that, as a business owner, you don't have time to waste on fixing other people's mistakes. 

That’s why at Millennial Assistants, we offer all our new clients a 30-day money back guarantee during their first billing cycle.

When you choose to work with Millennial Assistants, you’re not just hiring some random independent contractor that you found on a social media ad—you’re choosing to work with a skilled, trained and vetted crew of US-based virtual assistants. You’re not just posting one-off tasks on Upwork or some other freelancing site—you’re building a personal relationship with your account manager, who will learn the ins and outs of your business and gain a deep understanding of the tasks that need to be completed within your business and how they need to be carried out. 

In short, you’re making a big investment into your business when you choose to work with us, so you deserve to see a big ROI in the quality of services that you receive from us. 

Before I founded Millennial Assistants, I worked as a freelance virtual assistant for 6 years. During that time, I learned the true importance of a job well done—because as an independent contractor, if I didn’t successfully complete the job I’d been hired to do, then I didn’t get paid, as simple as that. 

Now I bring that same ethic into my own workplace. My contractors and I will do the job that we’ve been hired to do with your business and you’ll be satisfied with our services...or we won’t get paid

Yes, you read that correctly! If you are dissatisfied with the services that you receive within the first 30 days of working together, you will receive a full refund on your initial payment, as long as:

  • you have utilized less than 50% of your contracted services within the first billing cycle and 

  • you can provide proof that quality services were not delivered according to the terms of your contract. 

Refunds will be assessed at the discretion of Millennial Assistants, LLC, and proof of faulty or unsatisfactory service will need to be provided in order to avoid exploitation of Millennial Assistants’ employees and contractors.

If, within the first 30 days of working with us, you no longer wish to continue receiving services from Millennial Assistants (but are satisfied with the initial services received from us), you will also be eligible to cancel the remainder of your service agreement with us without incurring any additional fees, charges, hard feelings, or any other penalties or discomforts. 

The way I see it, you’ve got nothing to lose and everything to gain. 

Take back your time and get back to doing the work you love. Head over to our services page now and choose the package that best fits your business’s needs — I promise you won’t be sorry! 

  - Taylor Gunter

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About the Author

Taylor Gunter
CEO, Millennial Assistants